02 8061 6055
Mon-Fri | 9:00am – 5:00pm
Frequently Asked Questions
Delivery is FREE, Australia Wide, for orders over $100
$5 Flat rate for orders under $100, Australia Wide
$10 Express Post Shipping, Australia Wide
$7 Flat rate for all orders to New Zealand
$15 Flat rate for all other international destinations
We accept Credit Card or Direct Deposit. Credit card is processed via PayPal during checkout (you do not need a PayPal account). PayPal is one of the safest & most secure credit card payment facilities. We DO NOT collect or have any way of finding out your credit card details. We DO take over the phone orders. All prices and payments are in Australian Dollars.
2015-2016 Summer holidays - Our office will be closed from 23rd December until January 11th 2016. Orders placed during this time will be shipped from the 12th January. Thank you for your understanding.
We use Australia Post for our parcel delivery. Depending on where you live, delivery time will vary. We find most Australian deliveries are between 2-6 days (WA & NT tend to take the longest). New Zealand deliveries and rest of the world has been known to take up to two weeks. There are no express delivery options outside Australia. Please select Express Post if you want your order urgently or you want tracking.
At Sporty Girls Gear we respect your privacy and we are committed to ensuring your privacy is protected. The information that we gather from you when you place an order on our website is used only to improve the service that we can offer you. If you sign up for our email newsletter we may email you periodically to let you know of special offers, new arrivals and updates. We do not share your personal information with any third parties.
After you place your order, you will receive a confirmation email from us. We will process and pack your order. Most orders are despatched same day or 1-2 days after. Our Sports Bras, Compression wear & Oofos take a little longer as they have to be ordered in from our suppliers.
Our website is regularly updated but all items offered are subject to availability. Products have been reproduced as accurately as possible, due to the huge variation in computer screens some colour variations may occur. Sporty Girls Gear retains the right to alter product specifications as necessary. Sporty Girls Gear makes every effort to ensure information on our website is accurate and complete at the time of publishing. Sporty Girls Gear does not offer any warranties as to the reliability and accuracy of the information on the website.
We want you to be totally happy with your purchase, if you are not totally happy we will exchange or refund within 14 days of the purchase date. To be eligible for a refund the item must be returned to us in perfect condition. Perfect condition means it can be put back into stock, unused, unworn, without marks, neatly folded in the original plastic bag with all labels attached.
Returns and Exchanges should be sent to:
Sporty Girls Gear
PO Box 890
Cherrybrook NSW 2126
Underwear items cannot be returned or exchanged. No refunds or exchanges on sale items so please choose carefully.